Frequently Asked Questions - Saturate

Managing Your Account

When does my subscription or membership expire?

Our memberships are set to AUTO RENEW at the end of your billing cycle whether that is by the month or yearly. You will be sent a reminder about the renewal if you signed up for a yearly subscription.

Simply visit your MY ACCOUNT page and click on the “Manage/Cancel Membership” to view what kind of membership you have.

How do I manage my account?

Simply visit your MY ACCOUNT page and view the side tabs for more information

How do I change my payment information?

From your My Account page, choose Manage/Cancel Membership and choose “UPDATE” in the subscription box to change your credit card information.

How do I cancel my membership?

From your Member Home page, click on “Manage/Cancel Membership”. Choose the option you want to change.

How do I change my password?

From your Member Home page, click on “Change your Password“. Your password will need to include the following in order to be accepted as secure: at least one capital letter, one number and one special symbol.


How do I access the online community?

Our online community is available through Facebook.

Visit our Online Community page to get started and find a community!

What if I don't have a Facebook account?

At this time, all of our online communities are available only through Facebook groups. You can create an account for free and request to join any of the groups for the region you are in.

Is there a community specific to my geographic region?

Find your region below and join our new regional communities.  These groups exist for unique collaboration and unity opportunities. They will be a place to work together towards Gospel Saturation.

Northwest Community

Midwest Community

Northeast Community

Southwest Community

Central Southeast Community

Canada Community

Europe Community

Australia Community

Saturate Global Community

Accessing Content

What are the terms for downloading and using Saturate material?

By downloading the content that accompanies this license, you agree with and are held to the terms below.

For updated terms of use and license, please visit:


If you use this document without adaption, please ensure this statement or similar is already on the document:
© 2017 Saturate. Some rights reserved. You are free to use, remix, and build upon this work non-commercially if you attribute “”.

If you adapt, remix or build upon this document, please ensure this statement is on the document:
You are free to use, remix, and build upon this work non-commercially if you attribute Saturate and abide by terms found at:

Proper attribution includes a visible location in the document. Acceptable locations are on the cover, inside cover, at the beginning of the document, in the footer, or back cover. Please contact us if you are unsure that you have properly attributed Saturate.


  • As a part of your Saturate membership, you may use these files in any way that personally benefits you, the user.
  • You may not share or distribute the files with anyone.
  • You may not share your login/password information with anyone so that they may access or download files from the Saturate website.
  • You may print any document files for  distribution as long as you provide proper attribution (see above) and do not violate terms in this document license and within your Saturate User Agreement.
  • You are not allowed to use or distribute this work commercially or for any personal profit.
  • You are not allowed to seek reimbursement for printing costs incurred during legal distribution


You are allowed to adapt, remix and/build upon this original document.
You must give proper attribution (see above). Please contact us with any questions regarding acceptable adaptions of documents.

Examples of acceptable adaption:

  • Replacing Saturate logo and branding with your church/organization logo and branding
  • Changing some of the words/phrases used in the document to better reflect the language of your church/organization
  • Reorder content or adding additional content that benefits your intended use of the document

What content can I share?

You can share any content from our site with up to 14 church leaders. Please see our license terms if you have any questions.

How do I share content?

You are the only person allowed to login to your account. Please do NOT share your login with anyone else. Doing so forfeits your rights to access of the Saturate material.

To share written content, you may share the items you download with up to 14 Leaders. Simply download the PDF or ZIP file and email to them.

To share videos, you may stream in person or share the video links found on the series pages as shown below:

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